Privacy Policy

Welcome to Navayaa. Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and seamless shopping experience.

This Privacy Policy explains how Navayaa collects, uses, stores, and protects your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with Navayaa, we may collect the following information:

Full Name
Phone Number
Email Address
Shipping & Billing Address
Payment Information processed securely through trusted payment gateways
Order History
IP Address and Device Information
Cookies and Website Usage Data

2. How We Use Your Information

To process and deliver orders
To provide customer support
To send order confirmations and shipping updates
To improve website functionality and shopping experience
To personalize product recommendations
To prevent fraudulent transactions
To send promotional offers and newsletters if subscribed

3. Payment Security

All payment transactions are processed through secure and trusted third-party payment gateways. Navayaa does not store your complete debit or credit card information on our servers.

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Cookies

Navayaa uses cookies and similar technologies to improve website performance and enhance your shopping experience.

Remember your preferences
Improve website speed and functionality
Understand website traffic and user behavior
Provide personalized shopping experiences

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted partners such as payment gateways, delivery providers, logistics partners, and technical service providers when necessary to complete your order or operate our business.

6. Data Retention

We retain your information only for as long as necessary to complete services, comply with legal obligations, resolve disputes, and maintain business records.

7. Your Rights

Access your personal information
Request corrections to inaccurate information
Request deletion of your information
Opt out of promotional communication anytime

8. Third-Party Links

Our website may contain links to external websites or services. Navayaa is not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Navayaa does not knowingly collect personal information from individuals under the age of 18.

10. Updates to This Policy

Navayaa reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page along with the revised effective date.