FAQs

Frequently Asked Questions

Find answers to the most common questions about orders, shipping, returns, sizing, and shopping with Navayaa.

How long does delivery take?

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Orders are usually dispatched within 24–48 hours. Delivery timelines typically range between 3–7 business days depending on your location.

Do you offer Cash On Delivery (COD)?

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Yes, Cash On Delivery is available for eligible pin codes across India.

Can I exchange or return my order?

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Yes, eligible products can be exchanged or returned within 7 days of delivery, provided the item remains unused with original tags intact.

How do I choose the right size?

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We recommend referring to our detailed Size Chart available on every product page for accurate measurements and fitting guidance.

Will the product color look exactly the same?

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Slight color variations may occur due to lighting, photography, and individual screen settings.

How can I track my order?

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Once your order is shipped, tracking details will be shared via SMS or email so you can monitor your delivery status easily.

What payment methods do you accept?

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We accept UPI, debit cards, credit cards, net banking, wallets, and Cash On Delivery (where applicable).

How should I care for my outfit?

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Most of our outfits are best maintained with gentle hand wash or dry clean. Specific care instructions are mentioned on each product page.

Still Need Help?

Our support team is always here to assist you with your orders and shopping experience.

📧 help@navayaa.in

📞 9304600920